"I ordered a pink shoe, not red! Are you guys color blind?" (some of our packers are guys, and yeah, they can be 'color challenged')
"My wedding is in a few days, where are my shoes!" (easy peasy, we use Fedex and can track that for you. Now put your feet up and have that glass of bubbly!)
"I gave it as a gift and she didn't like it!" (whaaa? you need new friends. Just sayin...)
NO-HASSLE RETURNS AND EXCHANGES
We have a 90 day no-hassle return policy. Size wrong, don't like the fit or just changed your mind? Simply return the shoes and we'll give you a full refund or exchange.
Just email us first at email@example.com so we can give you the very best assistance.
On Day 91? Reach out anyway and let's see what we can do for you. :-)
For any returns, send your item to:
GTDD Online, Inc.
6934 Salashan Pkwy
Ferndale, WA 98248 USA
All refunds are processed using the original payment method (credit card or Paypal).
You will be responsible for paying for return shipping costs but do let us know, as we reimburse you with a store credit up to $5.00.
TRACKING YOUR PACKAGE (WHERE ARE MY SHOES!)
If you entered an email address upon checking out, you will automatically be sent a tracking number. If you didn't get it, just email us at firstname.lastname@example.org and we'll look it up for you.
Did we miss something you wanted answered? Shoot us an email at email@example.com and we'll get back to you - just as soon as we finish our margarita!